E10
Utica Ignition Lockout (Exceeded Retry Limit)

Boiler shows E10 and locks out, often after several failed ignition attempts

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Persistent ignition failure, Incorrect gas valve wiring, Improper electrode gap, Blocked burner orifice

How to Fix / Troubleshooting

Safety first: Turn off power and gas. Repeated ignition failures can lead to unburned gas accumulation; ventilate the area if you smell gas and do not attempt to relight.

  • Inspect burner and orifices: Remove the burner assembly per Utica instructions. Check for spider webs, rust, or debris in the burner and orifices. Clean with compressed air and a soft brush; do not use sharp tools that can enlarge orifices.
  • Check electrode assembly: Inspect the spark electrode for cracks and proper gap. Refer to the Utica service manual for the correct distance and adjust carefully.
  • Verify gas valve connections: Ensure the gas valve coil connectors are firmly attached and not reversed if multiple coils are present.
  • Restore and reset: Reassemble the burner, restore gas and power, and reset the boiler. Observe the ignition sequence through the sight glass.
  • If lockout recurs: Gas pressure, combustion air, or control timing may be incorrect. Contact a qualified technician for further diagnosis.
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Repair Difficulty

Hard 4/5

Required Part

Ignition Electrode Assembly
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