Boiler’s pilot (on older Viadrus models with standing pilot) will not stay lit or goes out frequently.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Standing pilot systems involve continuous gas flow. If you smell gas, turn off the gas supply and ventilate immediately. Only competent persons should work on gas components.
Step-by-step checks (limited user actions):
- 1. Follow lighting instructions: Use the exact pilot lighting procedure in the Viadrus manual. Hold the control knob in for the recommended time to heat the thermocouple.
- 2. Observe pilot flame: The flame should be steady and envelop the thermocouple tip. A small, yellow, or unstable flame indicates dirt or low pressure.
Professional actions: A technician can clean the pilot injector, replace the thermocouple, and check gas pressures and flue draught.
Repair Difficulty
Required Part
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