Boiler shows E07 and stops. Often occurs after a power surge or wiring disturbance. Some relays may click but no normal operation.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Isolate the boiler from the mains before opening the control panel. Electronic components are sensitive to static and moisture.
Step-by-step checks:
- 1. Power cycle: Turn off the boiler at the isolator for at least 2 minutes, then restore power. Sometimes transient faults clear after a full reset.
- 2. Inspect wiring: Remove the control panel cover. Check all multi-pin connectors between the display board, main PCB, and sensors. Reseat each connector firmly.
- 3. Look for damage: Examine the PCB for burn marks, swollen capacitors, or signs of water damage. If present, the board must be replaced.
- 4. Verify supply polarity and earth: Ensure live, neutral, and earth are correctly connected at the boiler terminal block. Incorrect polarity can cause control faults on some Viadrus models.
- 5. Surge protection: If E07 occurred after a lightning strike or power surge, consider installing a surge protector and have the PCB tested or replaced.
When to stop: PCB diagnosis and replacement should be carried out by a qualified technician. If E07 persists after basic checks, arrange professional service.
Repair Difficulty
Required Part
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