E11
Weishaupt Return Temperature Sensor (NTC) Failure

Boiler indicates E11, return temperature sensor fault, boiler may cycle rapidly or shut down.

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Possible Causes

Open or shorted return NTC, Loose sensor contact on return pipe, Damaged sensor cable, Fault on control board input

How to Fix / Troubleshooting

Safety first: Isolate power before accessing internal components.

  • Locate return sensor: The return NTC is usually clipped to the return pipe entering the boiler or inserted into a pocket.
  • Check mounting: Ensure the sensor is firmly attached and making good thermal contact with the pipe (use new thermal paste or clip if needed).
  • Inspect wiring: Follow the cable to the control board, checking for cuts or loose plugs. Reseat connectors.
  • Measure resistance: Compare the sensor resistance to the Weishaupt temperature/resistance chart. Replace if out of range.

When to call a professional: If the sensor is good but the fault remains, the control board may need professional diagnosis.

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Repair Difficulty

Easy 2/5

Required Part

Return Temperature Sensor (NTC)
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