E16
AEG
EEPROM or Configuration Data Error
E16 displayed; unit may not respond to commands after a power surge or outage.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted firmware settings, Failed EEPROM chip on PCB, Voltage spike damage, Incomplete factory reset
How to Fix / Troubleshooting
Safety first: Unplug the unit before any disassembly.
- Power reset: Unplug the carpet cleaner for at least 5 minutes to allow capacitors to discharge. Plug back in and try again.
- Factory reset (if available): Consult the AEG user manual for a key combination to perform a factory reset of the control electronics.
- Surge protection: If E16 occurred after a storm or power surge, inspect the PCB for visible damage. Use a surge-protected outlet in the future.
- PCB replacement: If E16 persists and no reset procedure clears it, the main control PCB (with EEPROM) may need replacement.
Firmware reprogramming typically requires AEG service tools; contact an authorized service center if a new PCB must be coded to the unit.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control PCB
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