Carpet cleaner does not stand upright securely; handle falls back or will not lock.

Safety: Unplug the unit and support the handle to prevent it from falling.

• 1. Inspect latch area: Look at the base where the handle locks upright. Remove any debris or fibers.
• 2. Check lock tab: Examine the plastic upright lock tab on the handle or base. If it is broken or worn, replace the affected part.
• 3. Test engagement: Slowly move the handle upright and listen for a click. If it does not engage, the upright latch assembly may need replacement.
• 4. Avoid forcing: Do not force the handle; this can crack the housing. Replace damaged components instead.