Brush roll stops and E07 appears; burning smell may be present

Safety first: Unplug the unit immediately if you smell burning or see smoke.

• 1. Clear brush roll
  • Remove the brush access cover on the underside of the cleaning head.
  • Cut away hair, threads, and fibers wrapped around the brush and end caps.
  • Ensure the brush spins freely by hand.
• 2. Inspect drive belt
  • Locate the Bosch brush drive belt between the motor pulley and brush roll.
  • Check for cracks, glazing, or stretching; if the belt is loose or broken, replace it with the correct Bosch belt.
• 3. Check brush bearings
  • Remove the brush roll and inspect the end bearings or bushings.
  • If they are seized, noisy, or melted, replace the brush roll assembly.
• 4. Adjust carpet height
  • If your model has a height adjustment, set it higher for thick or shag carpets.
  • Running on too low a setting can overload the brush motor and trigger E07.
• 5. Reset and test
  • Some models have a brush overload reset button on the nozzle; press it after clearing the jam.
  • Plug in and test; if E07 returns quickly, the motor or control PCB may be damaged and require professional service.