E04
George Thermal Overload Trip

Overheat warning, machine cuts out after a few minutes of use and will not restart until cooled

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked suction airflow, Clogged filters, Failing suction motor drawing excess current, Obstructed cooling vents

How to Fix / Troubleshooting

Safety: Unplug the machine and allow it to cool for at least 30 minutes before inspection.

  • Check for blockages: Remove the hose, floor tool, and wand. Inspect for clogs (hair, fluff, debris). Clear any obstructions.
  • Clean filters: Remove the primary filter, motor protection filter, and any exhaust filter. Tap out dust and wash if they are washable types. Allow to dry completely before refitting.
  • Inspect cooling vents: Ensure the motor housing vents are not blocked by dust or placed against soft furnishings during use.
  • Check for heavy load: If the machine is used on very wet carpets for long periods, reduce duty cycle and allow cooling breaks.
  • If trips persist: The motor may be overheating due to internal wear. Replace the suction motor assembly or consult a technician.
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Repair Difficulty

Medium 3/5

Required Part

Motor Thermal Cut-Out
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