E12
Kärcher Fresh Water Tank Presence/Level Detection Fault

Display shows E12; unit does not recognize that the fresh water tank is installed.

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Possible Causes

Misaligned tank, Faulty tank presence microswitch, Damaged magnetic level sensor, Broken wiring to tank sensor

How to Fix / Troubleshooting

Safety first: Unplug the machine before adjusting tank or switches.

  • Reseat tank: Remove and firmly reinstall the fresh water tank, ensuring it clicks into place and the bottom valve opens.
  • Check tank presence switch: Locate the tank presence microswitch in the tank bay. Press it manually to confirm it clicks. If it feels loose or does not click, adjust or replace.
  • Inspect magnet/float: Some models use a magnet in the tank and a reed switch in the housing. Verify the magnet is still attached to the tank float and not corroded.
  • Check wiring: Follow the sensor wires to the control PCB, looking for damage or loose connectors. Repair as needed.
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Repair Difficulty

Easy 2/5

Required Part

Fresh Water Tank Presence Switch
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