F13
Miele Solution Heater / Temperature Control Fault

Heater error (on heated-extraction models), water not heating or heater symbol flashing

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Failed heating element, Faulty NTC temperature sensor, Open thermal cut-out on heater block, Limescale buildup on heater

How to Fix / Troubleshooting

Safety: Unplug the unit. Heater components can remain hot; allow to cool fully before touching.

  • Check power mode: Ensure the heater function is actually enabled on the control panel and that you are not in a cold-rinse mode.
  • Descale the system: Run a descaling solution (approved for Miele) through the clean water tank and solution circuit to remove limescale that can cause overheating and sensor errors.
  • Inspect heater block: Access the heater assembly and check for signs of overheating, discoloration, or leaks.
  • Test thermal cut-out: Many heaters have a manual-reset thermal cut-out. If accessible, press the reset button gently. If it immediately trips again, there is an underlying fault.
  • Professional testing: The heating element and NTC sensor should be tested with a multimeter. If open-circuit or out of specification, replace the heater assembly or sensor.
Advertisements

Repair Difficulty

Professional Required 5/5

Required Part

Solution Heater Assembly
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements