F13
Miele
Solution Heater / Temperature Control Fault
Heater error (on heated-extraction models), water not heating or heater symbol flashing
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed heating element, Faulty NTC temperature sensor, Open thermal cut-out on heater block, Limescale buildup on heater
How to Fix / Troubleshooting
Safety: Unplug the unit. Heater components can remain hot; allow to cool fully before touching.
- Check power mode: Ensure the heater function is actually enabled on the control panel and that you are not in a cold-rinse mode.
- Descale the system: Run a descaling solution (approved for Miele) through the clean water tank and solution circuit to remove limescale that can cause overheating and sensor errors.
- Inspect heater block: Access the heater assembly and check for signs of overheating, discoloration, or leaks.
- Test thermal cut-out: Many heaters have a manual-reset thermal cut-out. If accessible, press the reset button gently. If it immediately trips again, there is an underlying fault.
- Professional testing: The heating element and NTC sensor should be tested with a multimeter. If open-circuit or out of specification, replace the heater assembly or sensor.
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Repair Difficulty
Professional Required
5/5
Required Part
Solution Heater Assembly
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