On models with separate accessory sockets, external wand tools do not operate correctly when connected.

Safety first: Unplug the machine before changing hose connections.

• Verify connections: Ensure the accessory hose is connected to the correct port and fully engaged.
• Clean port: Inspect and clear any debris from the accessory suction and solution ports.
• Check diverter valve: If your model uses a valve to switch between floor and accessory modes, operate it several times to free it. Service if stiff.
• Inspect couplings: Replace any worn O-rings or damaged couplers that may cause leaks.