No water or solution sprays onto the carpet when the trigger is pressed; no error code displayed.

Safety first: Unplug the Philips carpet cleaner before removing tanks or nozzles.

• Check tank level and seating: Fill the clean water tank and ensure it is properly latched into place.
• Clean spray bar: Remove the spray bar or nozzle assembly at the front. Soak in warm water and gently clear each jet with a soft brush or toothpick.
• Prime the system: Reinstall the tank and nozzles. Plug in the unit, then hold the trigger continuously for 30–60 seconds to purge air from the lines.
• Inspect solution hoses: Look for kinks or pinched hoses between the tank, pump, and spray bar. Straighten or reroute as needed.
• Assess pump operation: Listen for the pump when the trigger is pressed. If silent or only humming weakly, the pump may be failing and should be replaced.