Rug Doctor
Brush Drive Failure
Rug Doctor carpet cleaner brush does not rotate, but suction and spray work normally.
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Possible Causes
Broken or slipped brush drive belt, Seized brush bearings, Failed brush drive motor (on motorized brush models), Disconnected brush motor wiring
How to Fix / Troubleshooting
Safety: Unplug the unit and lay it on its back to access the brush area.
- 1. Inspect belt: Remove the bottom plate and check the brush drive belt. If broken or off the pulley, replace and correctly route the belt.
- 2. Check brush rotation: With the belt removed, spin the brush cylinder by hand. If stiff or seized, replace the brush assembly.
- 3. Test brush motor: On models with a separate brush motor, check wiring connections and test motor resistance. Replace the motor if open or shorted.
- 4. Verify mode selection: Ensure the machine is not in a transport or tool-only mode that disables the main brush.
Maintenance: Regularly remove hair and fibers from the brush to prevent bearing seizure.
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Repair Difficulty
Easy
2/5
Required Part
Brush Drive Belt
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