Burning smell or hot plastic odor while using the carpet cleaner

Safety first: Turn off and unplug the machine immediately if you smell burning.

• Inspect the brush roller and belt: Turn the head over and remove the bottom plate. Check for melted belt residue or scorched plastic. Remove hair and debris from the brush roller. If the belt shows glazing, cracks, or a burnt smell, replace it.
• Check airflow: Inspect the bag, filters, hose, and wand for blockages. Replace a full bag and clogged filters.
• Allow cooling: Let the machine cool for at least 30 minutes before testing again.
• Motor assessment: If the burning smell returns quickly or you see smoke from the body, the motor windings may be failing. Do not use the machine; have the suction motor replaced by a professional.

Never ignore a burning smell; it is a sign of serious overheating that can lead to fire.