Carpet cleaner wheels do not roll smoothly or drag on the carpet

Safety first: Unplug the unit before turning it over.

• Inspect wheels: Turn the unit on its side and spin each wheel by hand. Remove hair and debris wrapped around the axles.
• Check for damage: If a wheel is cracked or wobbles excessively, replace the wheel assembly.
• Clear housing: Remove any debris lodged between the wheel and housing that may cause dragging.