E20
Stihl Accessory Communication / Tool ID Fault

Display shows E20; unit indicates communication error between main body and detachable wand or tool

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Possible Causes

Dirty or bent accessory contacts, broken tool identification resistor, damaged accessory cable, failed tool detection circuit on PCB

How to Fix / Troubleshooting

Safety: Power off and unplug the unit.

  • Clean contacts: Inspect the electrical contacts at the accessory port and on the wand or powered tool. Clean with a dry cloth and, if needed, a small amount of contact cleaner.
  • Check for bent pins: Straighten any slightly bent pins carefully with needle-nose pliers. Do not force the tool into the port.
  • Test with another tool: If available, connect a different Stihl accessory. If it works, the original tool may have a failed ID component and should be serviced or replaced.
  • Inspect cable: For powered wands, check the cable along its length for cuts or kinks that could break internal conductors.
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Repair Difficulty

Easy 2/5

Required Part

Accessory Port Contact Block
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