Carpet cleaner is very hard to push or pull across the carpet.

Safety: Unplug the unit before turning it over.

• Adjust brush height: If your Vileda model has height adjustment, set it higher for thick carpets.
• Clean wheels: Remove hair and fibers wrapped around the axles. Ensure wheels spin freely.
• Inspect squeegee: Check the rubber squeegee at the rear of the cleaning head. If it is warped or swollen, trim slightly or replace to reduce drag.
• Lubricate wheel axles: Apply a small amount of suitable lubricant to the wheel axles if they feel stiff (avoid getting lubricant on the carpet-facing surfaces).