Carpet cleaner vibrates excessively or feels unbalanced during operation.

Safety: Unplug the unit before inspection.

• Clean brush roll: Remove the brush and clear all debris. Check for missing bristles or warped sections; replace if necessary.
• Check motor mount: Ensure all screws securing the motor are tight and rubber mounts are not torn.
• Inspect motor fan: If accessible, check the fan for missing blades or attached debris. Replace the motor assembly if the fan is damaged.
• Test after reassembly: Run the unit briefly and observe vibration. If severe vibration persists, replace the brush roll first, then the motor if needed.