Carpet cleaner displays E07 and shuts off the brush when heavy resistance is encountered, often when cleaning thick carpets.

Safety: Unplug the unit before working on the brush.

• Remove and clean brush roll: Take out the brush roll and thoroughly remove hair and fibers from the bristles and especially from the end bearings.
• Inspect end caps and bearings: Spin the end caps with your fingers. If they feel rough or seized, replace the brush roll assembly.
• Adjust brush height (if applicable): Set the brush height to a higher setting for thick carpets to reduce load.
• Test on a hard floor: After cleaning, test the unit on a hard floor or low-pile rug. If E07 no longer appears, the issue was overload from resistance. If it persists, the overload sensor or brush motor may be faulty and require replacement.