E10
Vileda Moisture / Leak Detected in Base

Display shows E10 and the unit will not start; often occurs after the appliance has been stored in a damp area.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Internal water leak from solution hose, Cracked clean water tank, Loose hose clamp near pump, Moisture on leak detection sensor

How to Fix / Troubleshooting

Safety: Unplug the carpet cleaner and remove both tanks. Work on a dry surface.

  • Inspect for visible leaks: Fill the clean water tank and reinstall. Look underneath and around the base for drips or wet areas.
  • Check hoses and clamps: Remove the lower housing to expose the solution hoses. Tighten any loose clamps and replace cracked or brittle hoses.
  • Inspect tanks: Examine the clean water tank for hairline cracks, especially around seams and the outlet valve. Replace the tank if any cracks are found.
  • Dry the leak sensor area: If your model has a leak detection pad or sensor in the base, gently dry it with a cloth and allow the unit to air dry for 24 hours before testing again.
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Repair Difficulty

Medium 3/5

Required Part

Solution Hose Kit
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