Electric Bialetti capsule coffee maker does not pierce capsules; water bypasses or no coffee is dispensed.

Safety first: Unplug the machine before inserting tools into the capsule area.

• Inspect piercing needles: Open the capsule compartment and visually inspect the top and bottom needles. Clean them carefully with a soft brush and warm water.
• Clear obstructions: Remove any torn capsule foil or plastic pieces from the chamber using tweezers.
• Check capsule holder alignment: Ensure the capsule holder or drawer slides fully into place and locks. Misalignment can prevent proper piercing.
• Test with new capsules: Try a fresh, undamaged capsule of the correct type for your Bialetti model.

If capsules still do not pierce, the piercing plate or holder assembly may be worn and require replacement.