Brew basket swings open or drops during brewing, causing spills.

Safety first: Allow the unit to cool and unplug before adjusting the basket.

Inspect basket assembly:

• Open and close the filter basket several times; check for smooth operation.
• Inspect the latch and hinge pins for cracks or wear.
• Ensure the basket is not overloaded with coffee grounds.

Adjust or replace:

• If the latch does not hold securely, replace the filter basket assembly or latch mechanism.
• Replace broken hinge pins or the entire basket support if damaged.