E5
Black+Decker General Control Board / Internal Fault

Display shows E5 and the coffee maker shuts off or will not start; sometimes accompanied by a beeping alarm.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed microcontroller on main PCB, shorted triac or relay driving heating element, liquid spill intrusion on control board, corrupted firmware (on Wi-Fi or programmable models)

How to Fix / Troubleshooting

Safety first: Unplug the coffee maker and do not attempt to operate it until the fault is investigated. Internal shorts can pose a fire risk.

Basic reset:

  • Unplug the unit for at least 15 minutes to allow capacitors to discharge.
  • Plug back in and attempt to set the clock and start a simple brew cycle with water only.

Inspect for moisture and contamination:

  • Remove the top cover/control panel (usually held by screws under the water reservoir lid and at the back).
  • Check the control PCB for signs of coffee or water spills, sticky residue, or corrosion.
  • If present, gently clean the board with isopropyl alcohol (90%+) and a soft brush, then allow to dry completely before reassembly.

Check for obvious damage:

  • Look for burnt components, cracked solder joints, or bulging capacitors on the control board.
  • Inspect the wiring from the board to the heating element and pump (if equipped) for melted insulation or charring.

When to replace:

  • If E5 persists after cleaning and reset, and there is visible damage or no output to the heater, replace the main control PCB with a model-specific Black+Decker replacement.
  • If you detect a burnt smell from the heater wiring or relay area, consider replacing both the control PCB and inspecting/replacing the heating element assembly.

Warning: Board-level repair (component replacement) is not recommended for untrained users. Replacing the entire PCB is safer and more reliable.

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Repair Difficulty

Professional Required 5/5

Required Part

Main Control PCB
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