ERR
Black+Decker Keypad / User Interface Communication Fault

Display briefly shows ERR or ERROR and the coffee maker beeps and stops responding to button presses.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted keypad button, moisture under control panel, damaged ribbon cable between keypad and main PCB, failed user interface board

How to Fix / Troubleshooting

Safety first: Unplug the coffee maker before opening the control panel.

Simple reset and drying:

  • Unplug the unit for 10–15 minutes.
  • If a spill occurred near the control panel, tilt the machine gently to allow any trapped liquid to drain away from the electronics.
  • Let the unit air dry for several hours before retrying.

Keypad inspection:

  • Remove the screws securing the control panel bezel and gently lift it away.
  • Inspect the keypad membrane and underlying PCB for signs of moisture, corrosion, or physical damage.
  • Clean the area with isopropyl alcohol and a soft cloth if sticky residue is present.

Ribbon cable and connector check:

  • Locate the ribbon cable connecting the keypad to the main board.
  • Disconnect and reconnect the cable to ensure a solid connection; inspect for bent or broken traces.

When to replace:

  • If one or more buttons remain unresponsive or always appear pressed, replace the keypad membrane / user interface board for your model.
  • If the keypad tests good but ERR persists, the main control PCB may have a communication fault and should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Keypad / User Interface Board
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