Carafe lid is difficult to open or close, or does not pour smoothly.

Safety first: Allow the carafe to cool before disassembly.

Steps:

• Disassemble the carafe lid if possible and soak in warm soapy water. Use a brush to clean internal channels.
• Inspect the gasket for cracks or deformation and replace if necessary.
• Ensure the lid aligns properly with the carafe and the drip-stop actuator moves freely.