Filter basket will not stay closed or pops open during brewing.

Safety first: Unplug and cool before working near the brew area.

Steps:

• Clean the latch area thoroughly to remove coffee grounds and residue.
• Inspect the latch and hinge for visible cracks or broken pieces.
• Ensure the basket is not overfilled, which can put pressure on the door.

If the latch is broken or will not hold, the filter basket assembly should be replaced.