Unit powers on but will not start brewing when the BREW button is pressed.

Safety first: Ensure the unit is cool before adjusting the brew basket or carafe.

• Check basket and carafe: Remove and reseat the filter basket and ensure the carafe is fully pushed back on the warming plate.
• Verify water level: Make sure the reservoir has enough water; some models will not start if the level is too low.
• Try manual start: Press and hold the BREW or START button for a few seconds in case your model requires a long press.
• Clean the button area: Wipe around the BREW button to remove any sticky residue that might prevent proper contact.
• Persistent failure: If the unit powers on but never responds to the BREW command, the keypad or control board may be defective and require replacement.