General Alarm
De'Longhi Non-Specific Internal Fault

Display shows 'General Alarm' with red warning triangle

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Brew group jam, Internal leak triggering safety sensor, Electronics fault, Motor or pump overload

How to Fix / Troubleshooting

Safety first: Turn OFF and unplug the machine immediately. If you see or suspect a leak, do not continue using the machine.

  • Check for leaks: Remove the drip tray and inspect the interior for standing water or coffee. If water is present, dry the area and look for obvious hose disconnections (do not pull on hoses).
  • Remove and clean brew group: Take out the infuser, clean and lubricate it, then reinstall.
  • Power reset: Leave the machine unplugged for 20 minutes, then plug in and restart.
  • If 'General Alarm' returns: Internal diagnostics are required. Do not attempt further use; contact an authorized De'Longhi service center.
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Repair Difficulty

Professional Required 5/5
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