Dualit User Interface / Keypad Fault

Buttons or touch controls are unresponsive or activate the wrong function.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn or damaged keypad membrane, Moisture ingress behind control panel, Loose ribbon cable, Faulty control panel PCB

Safety first: Unplug the machine before removing the control panel.

Steps:

Dry panel: If the issue started after a spill, leave the machine unplugged for 24 hours to dry.
Reseat cable: Remove the panel and reseat the ribbon cable between the keypad and main PCB.
Inspect for damage: Look for cracks or corrosion on the keypad PCB. Replace the panel if damaged.

Medium 3/5

Control Panel Keypad PCB

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