Fellow User Interface / Encoder Failure

Control knob or buttons on the Fellow electric kettle or brewer are unresponsive or intermittent.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn rotary encoder, Moisture under buttons, Damaged UI PCB

Safety first: Unplug the unit.

Clean around controls: Wipe the control knob and buttons with a slightly damp cloth, then dry. Do not allow liquid to seep into the controls.
Test after drying: Wait 30–60 minutes and test again.
If still intermittent: The encoder or button switches may be worn and require replacement of the UI PCB or knob assembly.

Medium 3/5

Control Knob / User Interface PCB

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