E09 error and machine does not heat water or steam
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the machine and allow it to cool completely. Do not work on live circuits.
Basic checks:
- Power reset: Disconnect power for 5 minutes, then reconnect and test. If E09 returns immediately, proceed to internal checks.
Internal diagnostics (advanced):
- Remove the cover to access the boiler/thermoblock.
- Inspect wiring: Check heater terminals for burned or loose connectors and reseat or replace as needed.
- Measure heater resistance: Using a multimeter, measure resistance across the heating element terminals. An infinite reading indicates a failed element.
If the heating element is open, replace the boiler/thermoblock assembly. If the heater tests good but E09 persists, the main control board or power triac is likely faulty and should be replaced by a professional.
Repair Difficulty
Required Part
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