E13
Gaggia Drip Tray / Dreg Drawer Presence Sensor Error

E13 error and machine cannot detect the drip tray or dreg drawer

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken or stuck drip tray magnet/float, Dirty optical or mechanical sensor, Misaligned drip tray or dreg drawer, Faulty microswitch or Hall sensor

How to Fix / Troubleshooting

Safety first: Turn off and unplug the machine before inspecting the tray area.

Corrective steps:

  • Remove and clean: Take out the drip tray and dreg drawer. Clean them thoroughly, especially around any magnets, floats, or protrusions that interact with sensors.
  • Inspect for damage: Check for broken plastic tabs or missing magnets that would prevent proper detection.
  • Clean sensor area: Use a soft cloth to clean the sensor window or microswitch area inside the machine.
  • Reinstall carefully: Slide the tray and drawer back in fully until they click into place.

If E13 persists, the tray/drawer sensor (microswitch, optical sensor, or Hall sensor) may be defective and should be replaced. This typically requires partial disassembly of the front chassis.

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Repair Difficulty

Medium 3/5

Required Part

Drip Tray / Dreg Drawer Sensor
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