Display shows “DE-SCALE” and brew time is significantly longer than normal or unit stops mid-brew.

Safety first: Unplug the coffee maker and allow it to cool completely before descaling.

• 1. Perform an intensive descale: Use a commercial coffee machine descaler or a strong 1:1 white vinegar and water solution. Fill the reservoir and start a cleaning cycle. If the unit stops early, restart the cycle until the reservoir is empty.
• 2. Soak and repeat: For severe scale, run half a reservoir, power off, and let the solution sit inside the machine for 30–45 minutes. Then power on and complete the cycle. Repeat once more if flow is still weak.
• 3. Clean inlet screen: Remove the water reservoir and inspect the inlet screen or filter at the base. Rinse under running water and gently scrub with a soft brush to remove mineral deposits.
• 4. Flush with fresh water: Run at least 2–3 full reservoirs of clean water through the machine to remove descaler and debris.
• 5. If flow remains restricted: Internal tubing or the heater coil may be heavily scaled or partially blocked. Disassembly is required to access and replace the heater assembly or tubing; this is typically a technician-level repair.