E13 error appears and the machine stops mid-cycle; internal temperature may be unusually high.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn off and unplug the machine immediately. Allow it to cool for at least 45 minutes.
Cooling and ventilation:
- Check vents: Ensure that the side and rear ventilation slots are not blocked by cabinets or objects. Maintain the clearance specified in the Gorenje manual.
- Clean dust: Remove the housing and gently vacuum dust from the fan (if present), PCB, and vents.
- Inspect fan: On models with a cooling fan, spin the fan blades by hand to ensure they move freely. Replace the fan if seized or noisy.
- Descale: Run a full descaling cycle to improve water flow and reduce overheating in the thermoblock.
Warning: If the heater relay is stuck on or the thermal cut-out has permanently opened, the control board or thermostat must be replaced by a professional.
Repair Difficulty
Required Part
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