E2 error appears shortly after power-on; machine does not heat and no steam or hot water is produced.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect the appliance from mains and allow at least 30–45 minutes for internal components to cool.
Inspection steps:
- Access the thermoblock: Remove the top or side cover (depending on model). The thermoblock or boiler is usually an aluminum block with heating elements and a small sensor attached.
- Locate the NTC sensor: Look for a small probe or screw-in sensor with two thin wires leading to the main PCB. On many Gorenje units it is clipped or screwed into the thermoblock body.
- Check wiring: Inspect the sensor wires for cuts, burn marks, or loose connectors. Reseat the connector on the PCB and at the sensor.
- Test the sensor (for skilled users): Using a multimeter set to resistance, measure across the NTC leads (with the machine unplugged). A typical NTC will read between 5–100 kΩ at room temperature. An infinite reading indicates an open sensor; near 0 Ω suggests a shorted sensor.
- Replace if faulty: If readings are out of range or the sensor is physically damaged, replace it with a Gorenje-compatible NTC probe designed for your model. Apply a thin layer of thermal paste if specified and secure it firmly to the thermoblock.
Note: If a known-good sensor still results in E2, the control PCB may be defective and should be diagnosed by a professional.
Repair Difficulty
Required Part
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