E7 error appears when trying to dispense steam or hot water; no steam is produced.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the machine and wait until the boiler/thermoblock is completely cool. Steam circuits can cause severe burns.
Unblocking steam path:
- Clean steam nozzle: Unscrew the steam tip (if removable) and soak it in descaling solution. Use a fine needle to clear any blocked holes.
- Descale steam circuit: Run a descaling cycle focusing on the steam function as described in the Gorenje manual. Alternate between steam and hot water to flush the channels.
- Check steam valve: Access the steam solenoid valve inside the machine. Inspect for scale deposits at the inlet and outlet. If the valve coil is open-circuit or the plunger is stuck, replace the valve.
- Inspect thermostat/sensor: On some models, a separate steam thermostat is mounted on the boiler. Check for a tripped or open thermostat and replace with the same rating if faulty.
Note: If E7 persists after cleaning and descaling, the control board or temperature sensing circuit may be defective and should be serviced by a professional.
Repair Difficulty
Required Part
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