Brew basket door pops open during brewing, causing spills.

Safety first: Unplug and allow the unit to cool before inspecting the basket.

• Inspect latch: Check the plastic latch and catch for cracks or wear. Ensure the door closes with a firm click.
• Reduce pressure: Use a coarser grind and avoid overfilling the filter to reduce internal pressure.
• Clean basket rim: Remove coffee residue from the basket rim and door seal to allow proper closure.
• If latch is damaged: Replace the brew basket assembly or latch components.