Charcoal water filter holder does not seat properly, causing poor water flow.

Safety first: Unplug before adjusting internal filter components.

• Check compatibility: Ensure you are using the correct Gourmia-compatible charcoal filter and holder.
• Rinse and seat filter: Soak the new filter in water for 10 minutes, rinse, then insert into the holder and snap the holder firmly into its slot in the reservoir.
• Clean housing: Remove any debris or scale from the filter housing area.
• Test flow: Fill the reservoir and observe water flow through the filter area. If restricted, try brewing without the filter holder to confirm it is the cause.