Water leaks from around the brew basket area, overflowing onto the counter.

Safety first: Unplug the coffee maker and allow it to cool before opening the basket.

• Open basket carefully: Slowly open the filter basket to relieve pressure and avoid hot coffee spills.
• Check filter: Ensure you are using the correct size filter and that it is not folded over. Replace with a new filter and use a slightly coarser grind.
• Clean drip-stop: Rinse the drip-stop valve and spring under warm water, moving it up and down to ensure free movement.
• Align carafe: Make sure the carafe is centered under the basket and fully back so the coffee can flow freely.
• Run test with water only: Brew a cycle with just water to confirm that flow is normal and no overflow occurs.