Brewed coffee is weak or watery even when using normal amounts of coffee grounds.

Safety first: Unplug before internal inspection.

• Adjust coffee grind and dose: Use a medium grind and ensure you are using the recommended amount of coffee per cup.
• Check brew temperature: Use a food thermometer to measure coffee temperature in the carafe immediately after brewing. It should typically be around 190–200°F (88–93°C). If significantly lower, the heater may be underperforming.
• Inspect spray head: Remove and clean the showerhead/spray nozzle above the basket. Ensure all holes are clear for even distribution.
• Descale: Scale can reduce heater efficiency. Run a descaling cycle to restore proper temperature.