Brewer leaks water from the bottom onto the counter or inside the machine.

Safety first: Unplug the brewer immediately and remove it from power. Do not operate a leaking appliance.

• Inspect reservoir: Remove and fill the tank over a sink to check for cracks or leaks. Replace if leaking.
• Check external connections: On plumbed models, inspect the inlet hose and fittings for drips.
• Dry the unit: Wipe up any external water and allow the brewer to dry completely before further inspection.
• Internal leak diagnosis (technician): The case must be opened to inspect tubing, clamps, and the heater tank. Replace any cracked hoses or leaking components.
• Do not continue use until repaired: Water inside the unit can cause electrical shorts and fire risk.