Single-serve KitchenAid coffee maker does not puncture pods properly; water leaks around pod.

Safety: Unplug the unit and allow it to cool before cleaning needles.

Clean needles:

• Open the brew head and locate the upper and lower piercing needles.
• Use a straightened paper clip or needle cleaning tool to gently clear coffee residue from each needle.

Inspect seals:

• Check the rubber seal around the pod holder for cracks or deformation.

If pods still do not puncture correctly or leaks persist, replace the pod holder assembly including needles and seals.