E12
L’OR Capsule Lever Lock / Mechanical Jam

E12 displayed, capsule lever cannot be moved or is very stiff.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Crushed capsule stuck in brew chamber, Misaligned capsule holder, Broken lever linkage, Foreign object in capsule slot

How to Fix / Troubleshooting

Safety: Unplug the machine before applying force to the lever.

  • Do not force the lever: Excessive force can break the L’OR lever mechanism.
  • Inspect capsule area: If possible, gently wiggle the lever while looking into the capsule slot with a flashlight. Remove any visible capsule fragments or foreign objects with tweezers.
  • Use a manual release (if provided): Some models have a hidden manual release for the brew unit accessible from the side or bottom. Refer to the user manual.
  • Clean brew chamber: Once freed, clean the capsule chamber and piercing area thoroughly.
  • If the lever remains stuck or E12 persists: Internal mechanical parts may be broken or jammed and require disassembly by a technician.
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Repair Difficulty

Hard 4/5

Required Part

Capsule Lever Mechanism
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