B3
Lavazza Drip Tray Full or Drip Tray Sensor Error

Machine displays B3 and the drip tray icon flashes; brewing is blocked.

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Possible Causes

Drip tray full of water, Misaligned drip tray, Faulty float in drip tray, Defective drip tray level sensor

How to Fix / Troubleshooting

Safety first: Turn OFF and unplug the machine before removing the drip tray.

Step 1 – Empty and clean the drip tray

  • Carefully pull out the drip tray to avoid spilling.
  • Empty all water and rinse the tray with warm water.
  • Dry thoroughly, including any float mechanism.

Step 2 – Check float and alignment

  • If the tray has a float indicator, ensure it moves freely and is not stuck with coffee residue.
  • Reinsert the tray fully, ensuring it sits flat and engages any internal sensor.

Step 3 – Sensor inspection (advanced)

  • Unplug and remove the cover to access the drip tray sensor.
  • Locate the microswitch, optical sensor, or magnetic sensor associated with the tray.
  • Verify that the tray or float properly actuates the sensor.
  • Clean the sensor area and replace the sensor if it fails to change state when actuated.

When to seek service

  • If B3 persists with a clean, correctly seated tray, a sensor or control board fault is likely and should be serviced professionally.
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Repair Difficulty

Easy 2/5

Required Part

Drip Tray Level Sensor
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