E7
Morphy Richards Brew Group Drive / Position Error (bean-to-cup models)

Display shows E7 and the brew group will not move or the machine makes clicking noises.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Brew group jammed with coffee, Drive motor gear worn, Brew group microswitch failure, Misaligned brew unit

How to Fix / Troubleshooting

Safety first: Unplug the machine before removing the brew group or accessing internal mechanisms.

  • Remove and clean brew group: Open the service door, remove the brew group, and rinse it thoroughly under warm water. Remove any compacted coffee pucks and old grounds. Let it dry and reinstall firmly.
  • Lubricate moving parts: Apply food-safe silicone grease to the brew group rails and piston seals according to the user manual.
  • Check for obstructions: Inspect the area where the brew group sits for loose coffee grounds or foreign objects blocking movement.
  • Reset position: With the brew group removed, plug in the machine and power it on. Let it complete its self-test, then power off, unplug, and reinstall the brew group in the home position.

If E7 continues, the drive motor, gear train, or position microswitches may be faulty and require professional service.

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Repair Difficulty

Professional Required 5/5

Required Part

Brew Group Drive Motor / Gearbox
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