Green light on, machine vibrates excessively
Nescafé Dolce Gusto Excessive vibration from pump or unstable base

During brewing, the machine vibrates strongly, causing the cup to move or rattle.

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Possible Causes

Loose internal pump mounts, Hard surface resonance, Missing rubber feet, Pump imbalance

How to Fix / Troubleshooting

Safety: Keep hands clear of moving parts during operation.

  • Stabilize the base: Place the machine on a solid, level surface. Avoid hollow or metal surfaces that amplify vibration.
  • Check rubber feet: Ensure all rubber feet are present and intact. Replace missing feet or place a non-slip mat under the machine.
  • Descale and bleed air: Air in the pump can increase vibration. Descale and run several tanks of water to stabilize flow.

If vibration remains extreme or worsens, the pump mounts or pump itself may be damaged and should be inspected internally by a technician.

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Repair Difficulty

Easy 2/5

Required Part

Pump Mounts
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