Water in used capsule bin (on models with bin)
Nescafé Dolce Gusto Improper drainage / capsule holder leak

Used capsule container fills with water along with spent capsules.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Leaking capsule holder outlet, Misaligned capsule chute, Excessive pressure causing side leakage, Cracked capsule holder

How to Fix / Troubleshooting

Safety: Let hot water cool before handling the used capsule bin.

  • Inspect capsule holder: Check for cracks or deformation. Replace if damaged.
  • Clean thoroughly: Remove coffee residues from the holder and chute area.
  • Descale: Descale the machine to reduce pressure spikes.

If water continues to accumulate excessively in the used capsule bin, the internal drainage path or seals may be compromised and need service.

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Repair Difficulty

Medium 3/5

Required Part

Capsule Holder
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