Display shows ERR or ERROR and the machine will not start any brew cycle.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Turn the unit off and unplug it from the wall outlet.
Power reset:
- Leave the unit unplugged for at least 5–10 minutes to allow capacitors on the control board to discharge.
- While unplugged, press and hold the POWER or START button for 10–15 seconds to help reset the electronics.
- Plug the unit back in and check if the error clears.
Check for stuck buttons:
- Inspect the control panel for any buttons that appear sunken or stuck.
- Gently press each button several times to free any that may be jammed.
- Wipe the panel with a slightly damp cloth to remove sticky residue (do not allow moisture into the panel).
Test operation:
- Attempt a simple hot water or small brew cycle.
If the ERR message persists after reset and cleaning, the main control board or a sensor (such as the temperature or flow sensor) may be faulty. At this point, professional diagnosis and board replacement are recommended.
Repair Difficulty
Required Part
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