Buttons on the control panel are unresponsive or only work intermittently.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the coffee maker before working near the control panel.
Drying and cleaning:
- If the panel was exposed to steam or spills, unplug the unit and let it dry in a warm, dry place for 24 hours.
- Wipe the panel surface with a slightly damp cloth and then dry thoroughly.
Internal inspection (advanced):
- Remove the front or top cover to access the keypad membrane and ribbon cable.
- Ensure the ribbon cable is fully seated in the control board connector.
If specific buttons never respond while others do, the keypad membrane is likely worn and should be replaced. If all buttons are affected, the control board may be at fault.
Repair Difficulty
Required Part
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