Water or coffee leaks from around the top of the carafe or filter basket during brewing.

Safety first: Use caution around hot coffee and steam. Turn the unit off and unplug before cleaning.

Check coffee load and grind:

• Ensure you are not exceeding the recommended amount of coffee grounds for the selected brew size.
• Avoid very fine espresso grinds; use a medium grind suitable for drip coffee.

Clean the brew basket and drip-stop:

• Remove the filter basket and wash it thoroughly with warm soapy water.
• Inspect the outlet hole and drip-stop mechanism for clogs; clear any coffee buildup.
• Operate the drip-stop plunger by hand to ensure it moves freely.

Carafe alignment:

• Make sure the carafe is centered and pushed fully back so the brew stream enters the carafe opening.

If overflow continues despite proper loading and a clean basket, the drip-stop valve or brew basket may be warped or damaged and require replacement.